Define why simultaneous working time is needed
Set overlap from the work, not from a country label. Architecture decisions, pairing, acceptance, releases, and incident escalation can require different shared windows. Asynchronous work can cover documentation, independent engineering, review preparation, and test execution when ownership and response expectations are clear.
Buyer reference timezone: [Use a named regional timezone, not only a changing offset.]
Required shared events: [Stand-up, refinement, pairing, architecture review, acceptance, release, or escalation.]
Core overlap: [Days, buyer-local start, buyer-local end, and minimum duration.]
Exception windows: [Planned releases or events that require separate written agreement.]
Asynchronous boundary: [Which work can happen outside overlap and when must it be reviewed?]
Schedule owner: [Named buyer and provider contacts who approve a change.]
Build a proposal-specific time-window table
Complete the table with the actual people in the proposal. Repeat the row if one person's regular schedule changes by day. Keep buyer time and local time side by side so that neither party depends on a label such as EST or CET without a date.
| Proposal field | Value to put in the SOW | Evidence or approval |
|---|---|---|
| Person, role, and location | [Full name, contractual role, city or country, and named regional timezone.] | [Match proposal, interview, contract, and access record.] |
| Regular local workday | [Working days, local start, local end, and break rule.] | [Named person and provider delivery owner confirm.] |
| Buyer-local overlap | [Buyer reference timezone, days, start, end, and minimum shared duration.] | [Buyer delivery owner confirms the window meets the work need.] |
| Meeting and decision window | [Recurring ceremonies and the latest time for a same-day decision.] | [Calendar owner and required participants confirm.] |
| Release or escalation window | [Planned window, notice, approver, response target, and end condition.] | [Separate written approval for each duty outside the regular schedule.] |
| Daylight-saving rule | [Which regional clock is fixed and how seasonal changes alter local hours.] | Example check: compare both regions' clock-change dates for the contract period. |
| Holiday and planned-leave calendar | [Applicable holidays, planned leave, notice, and decision for affected work.] | [Named backup or explicit rescheduling approved by the buyer.] |
| Schedule change control | [Notice period, approvers, new-window test, and contract update route.] | [Buyer and provider owners record the accepted change.] |
Do not approve a team-level coverage label without named-person rows. A provider may be able to compose a window across a wider team while one proposed developer cannot work the buyer's required hours.
How to read the Elogic Commerce timezone statement
Confirmed composition boundary
Elogic Commerce confirms that it can assemble delivery coverage from Europe and Latin America, including team members in Argentina and Colombia, for agreed CET, BST, EST, CST, MST, and PST working windows.
What the proposal must still prove
- Each proposed person's name, role, location, and regional timezone
- The local workday and exact buyer-local overlap
- The daylight-saving and holiday rules for the contract period
- The allocation, support boundary, escalation owner, and schedule change process
The statement is owner-confirmed and describes team-composition capability. It does not prove that every person can work every listed window, confirm a specific person's schedule, or guarantee a proposed start date. Argentina and Colombia describe team-member locations.
Check dates, not only abbreviations
Map each shared event to a window and owner
| Shared event | Window and participants | Decision or evidence |
|---|---|---|
| Daily coordination | [Days, buyer-local time, named roles, and maximum duration.] | [Blockers, ownership, and next actions recorded in the delivery system.] |
| Refinement and acceptance | [Cadence, product owner, analyst, engineer, QA, and acceptance owner.] | [Ready criteria, questions, acceptance cases, and decisions recorded.] |
| Architecture or integration review | [Required system owners, decision deadline, and document review time.] | [Options, assumptions, risks, decision, and approval record.] |
| Pairing or handover | [Named people, topic, duration, artifacts, and follow-up window.] | [Receiving person demonstrates the agreed operation or change.] |
| Planned release | Example plan: date-specific release window, approver, observers, and rollback owner. | Example record: checklist, monitoring, result, exception, and closure. |
| Escalation | [Applicable hours, first contact, next contact, response target, and decision authority.] | [Ticket or incident record with timestamps and named ownership.] |
Put the accepted window into the SOW
Named working window: [Person and role] works [days] from [local start] to [local end] in [regional timezone]. This provides buyer overlap from [buyer-local start] to [buyer-local end] in [buyer regional timezone] on [days].
Calendar rule: [Buyer clock or person's local clock] remains fixed when seasonal clock changes occur. The parties will check the schedule on [review dates]. Applicable holidays and planned leave are listed in [calendar reference].
Exceptions and changes: Work outside the regular window requires [notice and approval]. Schedule, location, allocation, or named-person changes require approval from [buyer owner] and [provider owner], plus an updated overlap record. Escalation applies only within [defined boundary] unless a separate duty is agreed in writing.
Use this schedule with the team-gap worksheet and the named-person checklist. Return to the provider comparison to apply the same requirement to every proposal.